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Access Control ServerACSA component of the Issuer Domain. It authenticates a specific card number related to card transactions.
Account Management System (ACM)ACMA central web-based system. It offers merchants the complete functionality necessary to view and manage their payment transactions and risk management operations. ACM is designed to set up, maintain and manage merchants and their operations across the merchant's life cycle.
Account ReceivableA current asset representing money due for services performed or merchandise sold on credit.
AccountholderA person holding an account which is charged at a bank or financial instituion.
Accountholder Authentication Value (AAV)AAVA term used by MasterCard in its 3-D Secure™. authentication process (MasterCard Secure Code). The AAV proves that authentication took place. It is a unique 32-byte value that is generated by the issuer's SPA server for each on-line transaction. It is passed to the merchant via the Universal Cardholder Authentication Field (UCAF) and through the CAVV field.
AcquirerAcquiring Bank, Merchant BankA bank or financial institution that is licensed as a Visa/MasterCard member and issues merchant accounts for the acceptance of credit card accounts. The aquirer receives funds from a cardholder when a credit card transaction is completed, and places them into the merchant's business checking account.
Acquiring ProcessorA processor providing IT services (e.g. credit card processing, billing, reporting, settlement, and operational services) for an Acquirer.
Address Verification System / Service (AVS)AVSA payment-related risk check introduced by Visa/Master Card. It compares numerical components of a customer's address (house number and ZIP-code / postal code) to the address registered at the credit card company. Only available in the United States and the UK.
AffiliateA bank operating in the card business via a principal licensee.
All-in-One SolutionThe concept of combining different integrations in one process.
Application Service Provider (ASP)ASPA third party organization that manages and distributes software-based services and solutions to customers across a wide area network from a central data center.
ASPApplication Service ProviderApplication Service Provider
Authorization / PreauthorizationAuthorization of a credit card payment (reservation of an amount on the credit card).
Automated Clearing House (ACH)ACHThe Automated Clearing House (ACH) Network is a US nationwide electronic payments system used by more than 20,000 participating financial institutions, over 3.5 million corporations, and 130 million consumers. ACH is a method of transferring funds between banks via the Federal Reserve System and is used as a synonym for electronic check processing in the USA.
Automated Teller Machine (ATM)
ATMA money dispensing cash machine typically abbreviated to ATM. A cardholder withdraws funds from his bank account by inserting his plastic card into the machine and entering a PIN (Personal Identification Number).
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B2BBusiness to Business
B2CBusiness to Customer
BackendA "backend" application or program serves indirectly in support of the frontend services, usually by being closer to the required resource or having the capability to communicate with the required resource. The connection to a payment gateway over HTTPS or XML-Client Software is a backend integration.
Bank CardA plastic card issued by a bank for electronic payment.
Bank DepositThe balance of funds held in a bank account or the act of placing funds in an account.
Bank Identification Number (BIN)BINThe first six digits of a credit card, debit card, or any charge card identifying the bank that issued the card.
Bank Identifier Code (BIC)BICA standardized code used for cross border payments identifying a bank.
Bank TransferThe electronic transfer of money between bank accounts.
BatchA batch is an accumulation of separately executed payment transactions compiled and submitted for processing.
Batch CaptureA capture transaction performed in a batch run. A process that completes a transaction: The Issuing Bank credits the merchant's bank account with the funds for the transaction and updates the cardholder's statement.
Batch EnvelopeAn XML-based batch message element. Each batch consists of an envelope and individual transaction elements. The request message generates a corresponding XML response batch message with envelope and transaction elements.
Batch ProcessingReal-time ProcessingA type of data processing where related transactions are combined and submitted for processing as a group, called 'batch'. The Wire Card system takes a pre-defined Batch of data, processes it and returns the results to the merchant.
BookbackRefund TransactionA proprietary term describing a refund of a previously settled credit card payment. The money is returned to the cardholder's bank account via his credit card. It can only be used in reference to a successful sales or capture transaction. The amount of a bookback can only be less than or equal to the previously settled amount (see: settlement).
Business CaseThe shop owner's account in the backoffice system. A business case can include various payment solutions and transaction currencies. Every business case has its own business case signature. A customer can have several business cases.
Business Case SignatureA unique code identifying a merchant's business case.
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CaptureBooking a previous authorized amount.
Card IssuerA bank that issues payment cards and manages cardholder accounts, authorizes transactions and guarantees payment to the aquirerer. It receives the cardholder transaction request from merchants and debits the cardholder account.
Card Not Present TransactionA transaction where the card is not physically presented to the merchant, as in the case of a Mail Order, Internet Order or Telephone Order. This type of transaction carries the highest interchange rate due to higher risk factors.
Card Present TransactionA card transaction where the buyer physically hands over his credit card to the merchant to pay for the purchase (also known as face-to-face transaction). This type of transaction carries a low interchange rate since the buyer is present.
Cardholder Funds Transfer (CFT)
CFTA procedure introduced by Visa which enables the merchant to deposit money directly on the credit card account of the customer.
Cash in Advance (CIA)CIAA payment method in which the buyer pays the seller for goods or services before the products are shipped or the services are rendered.
Cash on Delivery (COD)CODPayment in cash when the delivery is received.
ChargebackA procedure whereby a Card Issuer can claim back a transaction amount (in part or in full). It occurs when a cardholder disputes a credit card transaction with his or her credit card issuer. The card issuer contacts the Acquirer and initiates a chargeback against the Merchant Account.
Chargeback PeriodThe number of calendar days in which a member may charge sales back to the merchant, beginning with the day following the date the record is received by the member and ending with the day on which it is dispatched as a chargeback item.
Checking AccountA bank account used for handling payment transactions (crediting and debiting of funds).
ClientA program created for the encrypted transfer of XML data between the customer and a payment gateway server.
CreditAn arrangement between lender and borrower whereby the former lends money to the borrower who agrees to pay the debt with a finance charge.
Credit Card (CC)CCA plastic card bearing a number, the name of the cardholder, an expiration date and a Verification Code/Value. Used for purchasing goods and services and for obtaining cash advances with regular billing and with/without extended credit.
Credit HistoryPublicly available information about past non-payments of the consumer provided by official sources. Additionally credit history providers usually have access to information about ongoing dunning and collection processes.
Credit ScoringA process determing the credit worthiness of a consumer by calculating a score from negative payment history and socio-demographic factors of the consumer's environment including age, profession or monthly income.
CreditorThe person/business that is owed money.
CVC2Card verification code 2 (MasterCard)
CVDKPNCard verification data; a 3- or 4-digit number on the back of the credit card. This is queried as extra security.
CVV2Card verification value 2 (Visa)
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Data VerificationThe alignment of data with the data entries in an existing database and the selection of a data record.
DeltavistaA company which carries out certain risk checks on transactions.
DescriptorA predefined text which appears on the credit card statement, explaining where or with which retailer the transaction took place.
Direct Debit (DD)DDA type of Electronic Funds Transfer (EFT). A payment method whereby a checking account is debited directly.
Dispute ManagementThe objective is to reduce dispute potential, recognize dispute signals, identify disputes and resolve disputes between the relevant parties.
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EFTAbbreviation for Electronic Funds Transfer, a technology that authorizes a bank or financial institution to debit or credit an account securely and instantaneously by electronic means.
Electronic BankingA process by which a customer may perform banking transactions electronically without visiting a brick-and-mortar institution.
Electronic Funds Transfer (EFT)EFTA paperless transmission of data representing money in a certain currency by electronic terminal (computer, POS etc.). In choosing EFT, users authorize a financial institution to debit or credit an account. It replaces the sending of paper instruments (checks etc.).
Electronic Merchant / eMerchantA merchant who runs his/her business electronically via the Internet.
Electronic WalletWalletThe electronic equivalent of a wallet for e-commerce transactions. It holds credit card data and passwords for logging into Web sites. The wallet data may reside in the user's machine or on the servers of the wallet service. When stored in the client machine, the wallet may use a digital certificate that identifies the authorized card holder. Microsoft's Passport, Yahoo! Wallet and Gator's eWallet are examples of digital wallets.
Expert ServiceA customer advisory service by experts with different specialties.
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FactoringThe purchase of debts, or account receivables in exchange for immediate payment at a discount. In Electronic Commerce, the term is often applied to independent service organizations that offer to process credit card transactions through their own Merchant Account rather than through an account established by the merchant, in exchange for a percentage of the transaction or other fee. Factoring of credit card debt is illegal.
File Transfer ProtocolFTPThe most common way to upload and download data over the Internet from a central server, also abbreviated to FTP.
Fraud ProtectionAll measures implemented for avoiding Fraud cases.
FrontendA computer program with a user interface used for the interactive input or the display of data. It is connected with one or more programs that run in the background and take over the processing, administration, storing etc. of the entered data.
Funding / Fund ProcessThe transfer of a monetary value from the cardholder's account to the electronic purse/issuer's float account.
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GatewayA device used to connect two computers or networks.
German ISO 8583 Credit Card ProtocolGICCProtocolA protocol for the authorization of credit card transactions at the POS (Point of Sale) which is based on ISO 8583. It has been developed by American Express, B+S Card Service, Citicorp and GZS. The protocol is used only in Germany.
Global System for Mobile CommunicationGSM, Universal Mobile Telecommunications System (UMTS)The most popular standard for mobile phones in the world.
Graphical User Interface (GUI)GUIA program interface that makes a program easier to use. It takes advantage of visual elements (e.g. icons, windows) and allows the user to interact with the computer through direct manipulation of graphical images in addition to text. It frees the user from learning command languages.
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Help DeskA telephone service that provides information and assistance to users of an applications and processes.
HoldbackA fee held back from a merchant's credit card transactions to cover any possible, and other disputed charges that a merchant may encounter. Usually, after some time, the holdbacks are returned to the merchant.
HostWeb hosts e.g. are companies that provide server space, Web services and file maintenance for Web sites as well as Internet connectivity.
HTTPS-PostA data format used to send data over an SSL connection to a HTTPS server.
HyperText Markup Language (HTML)HTMLA markup language designed for the creation of Web pages and other information viewable in a browser. It is used to structure information like denoting certain text as headings, paragraphs or lists.
HyperText Transfer Protocol (HTTP)A request/response protocol in the World Wide Web that facilitates the transfer of hypertext-based files between local and remote systems.
HyperText Transfer Protocol over Secure Socket Layer / HTTP over SSL (HTTPS)HTTPS, SSLA Web protocol that encrypts and decrypts user page requests as well as the pages returned by the Web server. HTTPS is the use of the Secure Socket Layer (SSL) as a sublayer under the regular HTTP application layer. It is widely used for sending sensitive information like e.g. payment transactions over the Internet.
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IDA unique identifier (typically alphanumerical) allowing for an unmistakable identification of a user, transaction etc.
InterchangeA standard format for sharing or transferring data electronically between parties that do not share a common application.
International Bank Account Number (IBAN)IBANA number designating a bank account used internationally.
Internet Service Provider (ISP)ISPA business or organization that offers users access to the Internet and related services.
IP AddressIP, Internet ProtocolThe term stands for Internet Protocol Address and describes a binary unique number used in a network environment to identify and address connected devices (computers, servers etc.) when sending information across a network. By checking the IP address, network devices forwarding information on behalf of the sender know where to send the information, and network devices receiving the information that they are the intended destination.
IP GatewayA device that converts data into Internet Protocol (IP) packets.
ISOThe International Organisation for Standardization.
IssuerCard Issuer. Issuing BankA bank which issues cards, receives the transactions made by the cardholder with the issued card, from the, guarantees the payment and collects the respective amounts from the cardholders (debits the card holders bank account).
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JavaAn object-oriented programming language developed initially by Sun Microsystems.
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KPNCVDCard check number
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LogfileA file that lists actions that have occurred. Web servers e.g. maintain log files that list every request made to the server.
LoginThe process of accessing a computer by identification of the user in order to get access.
LUHNTest algorithm used for checking the authenticity of a credit card number.
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MaestroA trademark and service mark of MasterCard's debit card product range.
Maestro CardA Debit Card issued by a licensee of Maestro International.
Mail OrderThe buying of goods or services by mail.
Markup LanguageHTMLCombines text and extra information like structure or presentation about the text. The best-known markup language in modern use is HyperText Markup Language (HTML)
MerchantA retail business or any person or company entering into a contractual agreement with an acquirer to accept Visa or MasterCard.
Merchant AccountA bank account established by a merchant to receive the proceeds of credit card purchases. By establishing a merchant account, the merchant bank agrees to pay the merchant for valid credit card purchases in exchange for the right to collect on the debt owed by the consumer.
Merchant BankAcquirer, Acquiring BankAn organization/bank licensed as a member of Visa/MasterCard that provides merchant accounts to merchants, thereby allowing the merchants to accept credit cards. The bank receives funds from a cardholder when a credit card transaction is completed, and then places the payment amount into the merchant's business checking account.
Merchant Identification Number (MID)MIDA unique number that identifies a merchant for reference purposes in transaction processes. It is provided by the Acquirer and is sometimes also called simply merchant number.
Merchant Service Provider (MSP)MSP, FactoringA bank, or other company that provides services for processing financial transactions, usually credit card sales. Many MSPs provide merchant accounts, while others require their clients to establish merchant accounts on their own.
Micro-paymentA term used for designating payments amounting to less than approx. € 5.
Money OrderAn order to transfer money from one bank account to another.
MoToMail Order, Telephone OrderThe buying of goods or services by mail or by telephone.
mPayment / Mobile PaymentPoint-of-Sale Terminal (POS Terminal)A point-of-sale payment made through a mobile device, such as a cellular telephone, a smartphone, or a personal digital assistant (PDA). Using mPayment, a person with a wireless device is able to pay for items in a store or settle a restaurant bill without interacting with any staff member.
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Non Face-To-Face TransactionCard Not Present TransactionCard Not Present Transaction
NotificationA request for payment.
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OfflineA term used to indicate that a transaction is not processed in real time (See: Batch Processing).
OnlineA term used to indicate that a transaction is processed in real time (usually within number of seconds).
Online BankingAllows an account holder to obtain account information and manage transactions over the Internet.
Open SourceThe term describes the practice of allowing general open access to software. This means that not only the software of an application is delivered in a fully functional version but also the underlying source code, which the user can then modify.
OutsourcingWork performed in the value added chain of a company by people other than the company's full-time employees.
OverdraftThe amount that is actually withdrawn in excess of the funds on a current account.
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Payment AuthorizingAcknowledgement of a payment by PIN.
Payment CardA card which can be used for paying goods and services without extended credit.
Payment GatewayNetwork processing interface.
Payment Gateway ProviderA service provider that stores, processes, and/or transmits cardholder data for payment transactions.
Payment Service Provider (PSP)PSPProvides complex electronic payment services. He has the responsibility for the consumer and/or merchant contractual relationships, handles payment customer care, and is responsible for the profile management of his contractual relations. Thus, he carries out the authentication of the consumer and performs the online check of the accounts, handles the requests from merchants and/or consumers, checks the creditworthiness of the consumer, and initiates clearing.
Payment SolutionA special solution for the exchange of payment data between two or more parties (i.e. PSP and Merchant).
PerlA general-purpose programming language originally developed for text manipulation. It is now used for a wide range of tasks including system administration, web development, network programming, GUI development, and more.
Personal Account Number (PAN)PANThe account number associated with a credit, debit or charge card. This is usually the same as the number on the card.
Personal Identification Number (PIN)PINA numeric value that is used in certain systems to gain access, and authenticate the user. A PIN is a type of password.
Plug-inA computer program that interacts with another program to provide a specific function. Examples are plug-ins to display specific graphic formats, to play multimedia files, to encrypt/decrypt email or to filter images in graphic programs.
Point of Sale Terminal (POS Terminal)POS, POS Terminal, Card-present TransactionAn electronic device used by retail businesses to process card transactions. If the customer is present, they swipe or slide their card through the machine.
PortalA website or service that offers a broad array of resources and services, such as eMail, forums, search engines, and online shopping malls. The first web portals were online services, such as AOL, that provided access to the Web, but by now most of the traditional search engines have transformed themselves into Web portals to attract and keep a larger audience.
POSTPOST stands for a HyperText Transfer Protocol (HTTP) request.
PresentmentRe-presentmentA clearing record that an acquirer presents to an issuer through interchange, either initially (a first presentment) or after a chargeback (a re-presentment).
ProcessingThe clearing of a transaction by a computer.
ProcessorA computer service provider that processes credit card transactions and settles funds to merchants.
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Re-presentmentPresentmentA transaction initially charged back to the merchant bank as a financial liability by the card issuer because of a dispute or other problem which the merchant bank is able to address and resubmit (re-present) to the card issuer.
Real-time ProcessingBatch ProcessingThe instant (direct) processing of a card transaction at the time or immediately after the purchase has been made. Real-time is the preferred choice for Internet-based merchants.
ReconciliationThe process between Acquirer and Issuer confirming that the technical transaction data actually matches the debited and credited and funds.
Recurring BillingRecurring Payments, Recurring TransactionA payment based on a cardholder's written permission to make one or more charges to his card account for recurring goods or services at a future date.
Recurring PaymentsRecurring Billing, Recurring TransactionA payment based on a cardholder's written permission to make one or more charges to his card account for recurring goods or services at a future date.
Recurring PeriodBreaks down the duration of a subscription into smaller time units. These time units determine the number and the time of payments.
Recurring TransactionRecurring Billing, Recurring PaymentsA transaction mode used for regular payments (monthly fees, subscriptions etc.).
Refund TransactionBookbackLike a bookback but without a reference to a previous transaction. No restriction on amounts.
ReportsAutomatically generated reports of transactions, turnovers etc.
Retrieval RequestWhen the cardholder's bank request retrieval of information. This is done in order to substantiate a chargeback claim made by a customer.
ReversalA transaction from the merchant to the acquirer which reverses the amount (fully or partially) of a previous yet uncompleted transaction. If the full amount is reversed, the transaction I neutralized as long as it has not been processed by the acquirer (same day). Reversals do not appear on the cardholder's statement.
Risk Management (RM)RMCertain transaction data is checked in order to minimize the risk of fraud.
Risk onlyA transaction for which ONLY a risk check is made.
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ScoringA technique used to predict customer behaviour. In analyzing data selected from certain people, other people with the same attributes are defined as a group, thus determining payment behaviour and related risks of these people.
Secure ServerA secure server guarantees the secure transmission of encoded data like e.g. credit card data in online purchases and ensures that only a recipient with adequate authorization can read the data.
SettlementThe act by which transactions are sent to the processor for payment to the merchant. This procedure routes all captured transactions to the merchant's acquiring bank for deposit.
Settlement CurrencyThe currency, in which a transaction payment is settled on an account.
SSLSSL CertificateA protocol developed by Netscape for transmitting private documents via the Internet. SSL uses a cryptographic system that uses two keys to encrypt data - a public key known to everyone and a private or secret key known only to the recipient of the message. Internet browsers support SSL, and many Web sites use the protocol to obtain confidential user information, such as credit card numbers.
SSL CertificateSSLAn SSL Certificate consists of a public and a private key. The public key is used to encrypt information and the private key is used to decrypt it. When a browser points to a secure domain, a secure socket layer handshake authenticates the server and the client and negotiates an encryption method and a unique session key. The established secure session guarantees message privacy (only the intended recipient can read it) and message integrity (cannot be modified in transit).
StornoReversalCancellation of a transaction
Swift CodeSociety for World-wide Interbank Financial TelecommunicationAn 8- or 11-digit alphanumeric identifier that uniquely identifies a financial institution. Used in international wire transfers.
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Tax Identification Number (TIN)TINA number required by the IRS (federal agency that collects income taxes in the United States) when submitting a tax return. For individuals, this number is your Social Security Number (SSN), or for businesses this number is an Employer Identification Number (EIN).
TCP / IPTransmission Control Protocol / Internet ProtocolThe standard protocol for the exchange of data over the Internet. TCP monitors the connection and the completeness of transmitted data. IP is responsible for addressing and accomplishing the transport of data.
Telephone OrderThe buying of goods or services by telephone.
TimeoutAn interruption caused by a program or device that has not received any input in a defined period of time. An ATM for example performs a time-out if the password is not entered quickly enough.
TransactionTAA business matter which leads to a transfer of funds from one party to another. One example of a transaction is the process that takes place when a cardholder makes a purchase with a credit card.
Transaction CurrencyCurrency in which a transaction is made.
Transaction Number (TAN)TANA unique transaction ID generated by the merchant. This value will be returned by the IPF system to the merchant after the registration process was terminated. It serves as unique transaction identifier.
Transaction ProcessingReal Time ProcessingA type of computer processing in which the computer responds immediately to user requests. Each request is considered to be a transaction. Automatic teller machines for banks are an example of transaction processing. The opposite of transaction processing is batch processing. Transaction processing requires interaction with a user, whereas batch processing can take place without a user being present.
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Unicode Transformation Format (UTF)UTFA method of converting Unicode characters.
Uniform Resource Locator (URL)URLA standardized format for pointing to information stored on a Web server.
Universal Mobile Telecommunications System (UMTS)UMTSA standardized broadband, packet-based system for the transmission of text, digitized voice, video, and multimedia. It is the planned standard for mobile users around the world and will replace the previous mobile communication via GSM.
UPAUnited Payment GmbH.
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VbVVerified by VISA.
Virtual Terminal (VT)VTAn internet payment solution. Offered by companies such as United Payment (UPA). In open systems, an application service that (a) allow host terminals on a multi-user network to interact with other hosts regardless of terminal type and characteristics, (b) allows remote log-on by local-area-network managers for the purpose of management, (c) allows users to access information from another host processor for transaction processing, and (d) serves as a backup facility.
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Wire TransferAn instruction for an electronic payment of funds between financial institutions.
WithdrawalThe act of taking out money or other capital.
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XMLExtensible Markup Language.
XML FileFile that contains all transaction data. This file is passed on to the Wire Card server (request XML) via Client or HTTPS. The Wire Card Server sends back a response in XML format (response XML) using the same interface.
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Failsafe Payments N.A. is a registered ISO/MSP of Harris, N.A., Chicago, IL